As a provider of both tangible and digital services, our refund policy varies according to the type of service rendered.

Security Deposit

• Refundable Deposit: In the case of a refundable deposit, we ensure a seamless return upon cancellation of your subscription and returning of the company property and commitments in good condition. This process typically takes 7-15 business days.

• Non-Refundable Deposit: Understandably, deposits classified as non-refundable will not be returned under any circumstance, as explicitly agreed upon at the time of payment.

Subscription:

• Pre-Paid Connection: For our pre-paid connections, we adhere to a strict no-cancellation policy. Therefore, no refunds will be provided.

• Post-Paid Connection: Similarly, refunds doesn’t arise hence refund policy will not be applicable for post-paid connections.

Post-Paid Connection:

We stand for fairness, and in cases where a successful payment is followed by a failed order execution automatically, then customer is required to inform our support team with in 3 working days to our support mail: Refund Policy

As a provider of both tangible and digital services, our refund policy varies according to the type of service rendered.

Security Deposit

Refundable Deposit: In the case of a refundable deposit, we ensure a seamless return upon cancellation of your subscription and returning of the company property and commitments in good condition. This process typically takes 7-15 business days.

Non-Refundable Deposit: Understandably, deposits classified as non-refundable will not be returned under any circumstance, as explicitly agreed upon at the time of payment.

Subscription:

Pre-Paid Connection: For our pre-paid connections, we adhere to a strict no-cancellation policy. Therefore, no refunds will be provided.

Post-Paid Connection: Similarly, refunds doesn’t arise hence refund policy will not be applicable for post-paid connections.

Payment Success and order Failure:

We stand for fairness, and in cases where a successful payment is followed by a failed order execution automatically, then customer is required to inform our support team with in 3 working days to our support mail: Support@avasthika.com Our support team will then have an additional three working days to address the issue. If the issue remains unresolved, we will send a notification about the failure. A refund will then be initiated within 15 working days of this notification.

We hope to provide a smooth and satisfying experience to all our customers. In case of any unexpected errors, you can connect with us at our support email (Support@avasthika.com)

Please note, your subscription may be cancelled with no refunds in case of the following events:

• 1. Fraudulent activities including but not limited to misuse of our services.

• 2. Any activities deemed as inappropriate by our team.

• 3. If the Government agencies declare to hold any payments.

We look forward to serving you with the best in the industry. Your satisfaction is our utmost priority.

Our support team will then have an additional three working days to address the issue. If the issue remains unresolved, we will send a notification about the failure. A refund will then be initiated within 15 working days of this notification.

We hope to provide a smooth and satisfying experience to all our customers. In case of any unexpected errors, you can connect with us at our support email (Support@avasthika.com)

Please note, your subscription may be cancelled with no refunds in case of the following events:

• 1. Fraudulent activities including but not limited to misuse of our services.

• 2. Any activities deemed as inappropriate by our team.

• 3. If the Government agencies declare to hold any payments.

We look forward to serving you with the best in the industry. Your satisfaction is our utmost priority.